Drago Logistics (hereinafter, “the Company”), with registered address in Yucatán, Mexico, and website www.dragologistics.com, is responsible for the processing of the personal data we collect from you, the use given to such data, and its protection, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and other applicable regulations.
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1. Personal Data We Collect
We may collect the following categories of personal data:
- Identification and contact details: name, email address, telephone number, physical address.
- Billing and tax information: Tax ID (RFC), business name, tax address.
- Logistics-related information: details regarding goods, imports, exports, shipment tracking, customs documents.
- Electronic data: IP address, browser type, cookies, and similar technologies.
We do not routinely collect sensitive personal data.
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2. Purposes of Data Processing
Your personal data will be used for the following primary purposes:
- To provide logistics, international trade, import/export, IOR/EOR, warehousing, and distribution services.
- To comply with legal, customs, and tax obligations.
- For invoicing and administrative processes.
- To track the status of shipments and operations.
- To provide customer service and support.
Additionally, for secondary (optional) purposes:
- To send marketing communications, promotions, and newsletters.
- To conduct satisfaction surveys and statistical analysis.
- To measure website traffic through tools such as Google Analytics or Meta Pixel.
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3. Use of Cookies and Similar Technologies
Our website uses cookies to:
- Enable proper functioning of the site (necessary cookies).
- Analyze traffic and enhance user experience (analytics cookies).
- Display personalized advertising and enable remarketing (marketing cookies).
- You may configure your browser to accept, reject, or delete cookies.
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4. Data Transfers
Your personal data may be shared only under the following circumstances:
- With customs, tax, or regulatory authorities, in compliance with the law.
- With business partners and service providers that support us in providing logistics services (carriers, customs brokers, warehouse operators).
- For advertising purposes, only with your prior consent.
Under no circumstances will we sell or commercially exploit your personal information.
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5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose (ARCO) the processing of your personal data, as well as to revoke your consent.
To exercise these rights, please contact us at:
- info@dragologistics.com
- +52 9999489347
Your request must include your name, contact details, and a clear description of the action requested.
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6. Changes to this Privacy Notice
This Privacy Notice may be modified at any time to reflect legislative updates or internal changes within the Company. Updates will be available on our website: www.dragologistics.com
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7. Contact
For questions or further information regarding this Privacy Notice, you may contact us at:
+52 9999489347